Frequently Asked Questions?

1. Use the "Categories" tab (e.g., Vocational Skills, Peacebuilding). 2. Type keywords (e.g., "tailoring," "solar") in the search bar. 3. Filter by language, difficulty, or duration.

1. Open the course page and click the Download button (📥 icon). 2. Access downloaded content via the "My Downloads" section in the app.

Yes! Your progress auto-saves. Return to your dashboard and click "Continue Learning" on the course card.

Go to your Dashboard to view: 1. Active courses. 2. Completed certifications. 3. Skill badges earned.

Click your profile picture → Settings → Language. Select from 6+ options (e.g., Arabic, Swahili).

Go to Settings → Account → Delete Account. Note: Certificates earned will be voided.

Check our Help Center for troubleshooting guides. Email support@ppltoppl.org with a screenshot and device details.

Visit the Events tab for schedules. Registered users receive reminders via email or SMS.

Yes! Log in with your credentials on any device. Progress syncs automatically when online.

Click "Enroll Now" on any course page. No payment or approval required—start learning instantly!

Complete quizzes or projects offline, then upload them when connectivity is restored.

Contact partnerships@ppltoppl.org to schedule. We’ll promote it on the platform and handle RSVPs.

Yes! All courses, certifications, and resources are 100% free for learners. Our mission is to provide accessible education to marginalized communities.

No. Download courses via the mobile app for offline use. Sync your progress when you regain connectivity.

Courses are offered in English, Arabic, Swahili, Luganda, Acholi, and Dinka. More languages will be added based on demand.

Certificates are automatically issued upon course completion. Download them from your account dashboard.

Yes! Certificates are accredited by partners like the Institute of Advanced Leadership Uganda and endorsed by local employers.

Contact community ambassadors at your nearest learning center or email support@ppltoppl.org.

Absolutely. Refugee and vulnerable users can register anonymously for safety.

Email partnerships@ppltoppl.org to submit courses or workshops. PTP will curate content to align with platform standards.

No. NGOs can upload and share content for free. Premium analytics tools may incur fees in the future.

All content is co-designed with local experts (e.g., Sudanese peace activists, Ugandan artisans) and tested with learners.

Yes. We use encryption, anonymization, and comply with GDPR. Read our Privacy Policy for details.

The platform works on Android/iOS smartphones, tablets, and desktop browsers. Low-spec devices are optimized.

Use the “Forgot Password” link on the login page. Reset instructions will be sent to your registered email.

We track income increases, certification rates, and reductions in community tensions. Annual reports are shared publicly.

Yes! Email volunteer@ppltoppl.org to join our network of local facilitators.

Visit www.ppltoppl.org or email donations@ppltoppl.org. Every contribution funds courses and offline centers.

We rely on grants, corporate partnerships, and individual donors. View our annual impact reports at www.ppltoppl.org.

Reach us at support@ppltoppl.org or visit a community learning center. Education is a right, not a privilege - we’re here to help.